{"id":371,"date":"2016-03-20T10:51:41","date_gmt":"2016-03-20T02:51:41","guid":{"rendered":"http:\/\/mylifeclips.com\/blog\/?p=371"},"modified":"2016-03-20T10:54:59","modified_gmt":"2016-03-20T02:54:59","slug":"manager-to-leader","status":"publish","type":"post","link":"https:\/\/noordinaryadvisor.com\/blog\/the-marketplace\/manager-to-leader\/","title":{"rendered":"Manager To Leader"},"content":{"rendered":"<p>In my last performance appraisal, my boss walked me through my progress and areas of development as I rose up in management. Over the years in IQPC, I transitioned from a senior rep, to an OIC and to an official team leader role supporting the Director of Sales. Early last year when he moved on, without a director to report to, I became directly under the GM of sales and marketing.<\/p>\n<p>I know the ins and outs of the inbound sales department being among the pioneers of the revamped function in 2008. So I thought it should be a &#8216;walk in the park&#8217; to be solely responsible for the unit. But I was wrong.<\/p>\n<p><b>Reality was far from expectation<\/b>. It is true that when you ascend to higher places, air runs thin, gravity pull is stronger and the weight gets heavier. You feel the strength of a blow now that you don&#8217;t have a shock absorber in front of you. You experience heat like you never did when someone gets grilled harder before it reaches you.<\/p>\n<p>Nevertheless, in my 360-degree feedback I was commended for my ability to manage the team, the efficient day-to-day operations of the overall sales floor and effective coordination with related departments. Our team&#8217;s performance in terms of revenue is also well-sustained given the down market conditions. Team stays solid and thriving with a 15% increase year-on-year in terms of average revenue per event.<\/p>\n<p><b>One key area of focus for my development plans was centered around LEADERSHIP<\/b> &#8211; becoming a great leader, not just a good manager. My superior listed out the qualities and descriptions of a manager in comparison to a leader. We then went through them one by one to see how I am doing in those.<\/p>\n<p>While I pretty much ticked the items in the MANAGER column, there are important qualities and duties I missed out in the LEADER side. Clearly there were areas of improvement I must intentionally work on if I want to become a successful leader in the marketplace.<\/p>\n<p>And so this year, my main theme relating to my role as team leader states, <i>&#8220;FROM GOOD TO GREAT: transitioning from a good manager to a great leader.&#8221;<\/i><\/p>\n<p><b>More than ever before, I&#8217;ve seen myself begin to take courageous baby steps in:<\/b><\/p>\n<ul>\n<li>being more vocal and visible (I&#8217;m not fond of having the spotlight on me but the good reasons for being &#8216;seen and heard&#8217; outweighed it)<\/li>\n<li>confronting an issue as soon as it occurs<\/li>\n<li>speaking to authorities and putting up a business case (I used to just flow and say yes to everything. I&#8217;m a good executor of the plans anyway)<\/li>\n<li>engaging in crucial conversations (and mindful of the RIGHT way of communicating)<\/li>\n<li>sternly addressing poor performance while encouraging a good bounce back<\/li>\n<li>challenging mindset and low perspective<\/li>\n<li>consciously avoiding the temptation of TELLING when I can ASK<\/li>\n<li>being more responsible for my mistakes or lack of action.. and not blaming others for it<\/li>\n<li>experimenting new ways of doing things<\/li>\n<li>doing whatever I can to come up with options &amp; strategies to solve the problems highlighted and not just pointing them out, leaving them as it is<\/li>\n<\/ul>\n<p>I am still a work in progress. I still screw up here and there. All I got to do is get back up from where I have fallen and keep going. Along the way, I&#8217;ll still get a little bit wiser and stronger anyway. It&#8217;s still better than remaining the same.<\/p>\n<p>Outside the management trainings I get in-house, I do extra reading on my own. This book by Max Landsberg, <i>&#8220;The Tao Of Coaching&#8221;<\/i> is totally insightful. I&#8217;ve put them into practice and even in that short period, I&#8217;ve seen a greater glimpse of potential coming out. Greater things are yet to come!<\/p>\n<p><a href=\"http:\/\/mylifeclips.com\/blog\/wp-content\/uploads\/2016\/03\/image35.jpeg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-large wp-image-381\" src=\"http:\/\/mylifeclips.com\/blog\/wp-content\/uploads\/2016\/03\/image35-1024x1024.jpeg\" alt=\"image\" width=\"1024\" height=\"1024\" srcset=\"https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image35-1024x1024.jpeg 1024w, https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image35-150x150.jpeg 150w, https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image35-300x300.jpeg 300w, https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image35.jpeg 1858w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<figure id=\"attachment_376\" aria-describedby=\"caption-attachment-376\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mylifeclips.com\/blog\/wp-content\/uploads\/2016\/03\/image30.jpeg\"><img decoding=\"async\" class=\"size-large wp-image-376\" src=\"http:\/\/mylifeclips.com\/blog\/wp-content\/uploads\/2016\/03\/image30-1024x746.jpeg\" alt=\"Sample note-taking during a coaching session that illustrates the GROW model\" width=\"1024\" height=\"746\" srcset=\"https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image30-1024x746.jpeg 1024w, https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image30-300x219.jpeg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption id=\"caption-attachment-376\" class=\"wp-caption-text\">Sample note-taking during a coaching session that illustrates the GROW model<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_378\" aria-describedby=\"caption-attachment-378\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mylifeclips.com\/blog\/wp-content\/uploads\/2016\/03\/image32.jpeg\"><img decoding=\"async\" class=\"size-large wp-image-378\" src=\"http:\/\/mylifeclips.com\/blog\/wp-content\/uploads\/2016\/03\/image32-1024x1024.jpeg\" alt=\"My next reading assignment\" width=\"1024\" height=\"1024\" srcset=\"https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image32-1024x1024.jpeg 1024w, https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image32-150x150.jpeg 150w, https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image32-300x300.jpeg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption id=\"caption-attachment-378\" class=\"wp-caption-text\">My next reading assignment<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_377\" aria-describedby=\"caption-attachment-377\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mylifeclips.com\/blog\/wp-content\/uploads\/2016\/03\/image31.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-377\" src=\"http:\/\/mylifeclips.com\/blog\/wp-content\/uploads\/2016\/03\/image31.jpeg\" alt=\"I am reaping the benefits of people development so all the more I need to do this in the team\" width=\"800\" height=\"534\" srcset=\"https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image31.jpeg 800w, https:\/\/noordinaryadvisor.com\/blog\/wp-content\/uploads\/2016\/03\/image31-300x200.jpeg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><figcaption id=\"caption-attachment-377\" class=\"wp-caption-text\">I am reaping the benefits of people development so all the more I need to do this in the team<\/figcaption><\/figure>\n\r\n\t\t<style>\r\n\t\t\t.huge-it-share-buttons {\r\n\t\t\t\tborder:0px solid #0FB5D6;\r\n\t\t\t\tborder-radius:5px;\r\n\t\t\t\tbackground:#3BD8FF;\r\n\t\t\t text-align:left; \t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t#huge-it-share-buttons-top {margin-bottom:0px;}\r\n\t\t\t#huge-it-share-buttons-bottom {margin-top:0px;}\r\n\r\n\t\t\t.huge-it-share-buttons h3 {\r\n\t\t\t\tfont-size:25px ;\r\n\t\t\t\tfont-family:Arial,Helvetica Neue,Helvetica,sans-serif;\r\n\t\t\t\tcolor:#666666;\r\n\r\n\t\t\tdisplay:block;\t\t\t\tline-height:25px ;\r\n\r\n\t\t\t text-align:left; \t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t.huge-it-share-buttons ul {\r\n\t\t\t float:left; \t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t.huge-it-share-buttons ul li {\r\n\t\t\t\tmargin-left:3px;\r\n\t\t\t\tmargin-right:3px;\r\n\t\t\t\tpadding:0px;\r\n\t\t\t\tborder:0px ridge #E6354C;\r\n\t\t\t\tborder-radius:11px;\r\n\t\t\t\tbackground-color:#14CC9B;\r\n\t\t\t}\r\n\r\n\t\t\t.huge-it-share-buttons ul li #backforunical371 {\r\n\t\t\t\tborder-bottom: 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